lundi 12 octobre 2015

Is your onboarding process hurting retention?


new employee

This sponsored post is produced by TriNet.

First impressions are key — that’s why the process of hiring the right people and effectively onboarding new employees is vital to an organization. The process of selecting the best candidates and getting new employees acclimated to the culture, customs, rules, and regulations of a new company can be a daunting task if not enough thought is put into the process. With your employees accounting for a high percentage of your company’s value, ensuring their integration and retention within your organization is vital to financial success. Carefully thought-out hiring and onboarding plans can have a significantly positive impact on the employee experience.

Avoid a rocky start: Have a plan

You get one chance to make a good impression for your new employees. You want it to be an impressive first look. That is why it’s important for your company to understand there is more to onboarding than paperwork, which can often be a tedious, monotonous process.

Onboarding is a personalized, careful series of events that acclimates a person to your company. Many companies have processes in place that include watching instructional videos, filling out paperwork, or reading manuals/handbooks on the employee’s first day. While the video content and paperwork are necessary to the new employee, employers should strive to implement a true onboarding process that is consistent with the company’s goals and serves to help the employee carve out a niche within the company.

When onboarding is handled by each individual manager without a clear plan, it can also lead to higher staff turnover, lower productivity, and lower morale. Some managers are surprised to get a quick resignation. In outreach interviews, employees who leave shortly after starting a job often say they got off to a rocky start. New hires with other job offers in their back pocket may be quick to exit when a company isn’t organized. The first few weeks or months can influence how long people stay.

Start the process before day one

Ultimately, you want your new employee to feel like a valued, important part of your team. This process can start before their first day of work. Prepare them by sending materials regarding policies, procedures, benefits, holidays, and other employee information, so they can review and prepare questions beforehand. This will help lower the stress in the first few days because they’ll have a feel for the company before walking in the door. Having a point person for your new employees to call with questions before they start is a great way to show them you’re interested in their assimilation into the company. If you are able, keep this point person involved as the new hire’s “go-to” person after they start — it will help in the transition from new hire to new employee.

Technology has provided employers a way to streamline the mounds of paperwork by utilizing electronic methods. Employees can complete the new hire paperwork online even prior to their first day of work. Once completed, the forms can be manager-approved electronically and uploaded to the payroll system which improves accuracy as well as saving time. It also provides more opportunity for the company to focus on the more personal side of the onboarding process.

The employee onboarding experience can be quite complex and uncertain. Consider the experience from the employee’s perspective, and then make an effort to make it fun, interesting, and as simple as possible. This will help make your new employee feel valued, welcomed, and excited.

In short, with a sound onboarding practice in place that explains the value of the individual within your company and makes expectations clear, your new employees will feel welcomed, prepared, and ready to hit the ground running.

An effective onboarding process reassures new hires they made the right choice and lays the foundation for high employee engagement. And importantly, you’ll see a boost in your retention because you have started making your employees feel vital to the company and welcomed to the group from their very first day

Learn more about TriNet by calling 888.874.6388 or go to http://ift.tt/1Cr5Yk8. It’s time to start achieving some incredible results of your own.


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